Creating In App Surveys

In App Surveys

In-app surveys are short questionnaires that are integrated into an app or a web-page. Using in app surveys you will be able collect feedback from users about their experience with a product or service. In-app surveys can help product teams identify ways to improve the user experience and customer satisfaction.

How to Set Up an In-App Survey?

• Create a survey by choosing one of the templates from under teh Survey module.

• Give your survey a name and move on to the next step

• Add your survey question. You can also preview how your survey will look on your website or app

• Select the pages you want to show survey at.

• Next, select the flow of your survey. You can show the survey to be shown immediately after the user lands on the page or after a delay of certain seconds

• To install the survey, copy & paste the code provided under your Settings>> Survey right before the </body> tag of your website.

All Surveys

You can see your list of created surveys and analytics for each survey with total views & clicks in your dashboard under All Surveys.

Key Points to note:

💡 Only 1 survey will be active in one account at a time.

💡 Survey will be shown to the user continuously unless it is closed or answered.

💡 Once users have answered the survey, another survey won't be shown for the next 30 days.

💡 If the user chooses to close the survey, it will not be shown for the next 1 hour.

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