Email Notifications

ProductLogz features a sophisticated notification system that keeps your team informed about important workspace activities. All notifications are delivered via email with customizable preferences.

How Notifications Work

Default Behavior

• All notifications are sent to administrators by default

• Individual team members can customize their notification preferences

• Non-admin users receive notifications only for events they're specifically involved in

Notification Events

Event Type	Description	Default Recipients
New Feedback	User submits new feedback through widget	All admins
Status Changes	Roadmap item status updated	All admins + subscribers
New Upvotes	User upvotes a roadmap item	All admins
New Comments	User adds comment to roadmap item	All admins + item author

Customizing Notification Preferences

Every team member can configure their individual notification preferences:

Accessing Preferences

1. Navigate to Settings → Notifications

2. Toggle individual notification types on/off

3. Save preferences

Available Settings

☑️ New Feedback Notifications
   Notify when new feedback is submitted

☑️ Status Change Notifications  
   Notify when roadmap statuses are updated

☑️ Upvote Notifications
   Notify when items receive new upvotes

☑️ Comment Notifications
   Notify when new comments are added

Notification Content

Each notification email includes:

• Subject Line: Clear description of the event

• Event Details: Relevant information about what happened

• Direct Links: Quick access to the specific item or feedback

• Context: Author information and timestamps

Admin-Only Features

Administrators have additional notification capabilities:

Test Notifications (coming soon)

• Send test emails to verify notification setup

• Available for all notification types

• Accessible via Settings → Notifications → Test

Notification History (coming soon)

• View complete history of sent notifications

• Track delivery status and failures

• Monitor notification volume and patterns

Notification Statistics (coming soon)

• Count of notifications by type and status

• Performance metrics for email delivery

• Historical trends and patterns

Email Delivery

Reliable Delivery: ProductLogz uses professional email services to ensure notifications reach your inbox. Check spam folders if notifications seem missing.

Email Configuration:

• From Address: [email protected]

• Delivery Method: Immediate for most events

• Retry Logic: Automatic retries for failed deliveries