# Email Notifications

ProductLogz features a sophisticated notification system that keeps your team informed about important workspace activities. All notifications are delivered via email with customizable preferences.

#### How Notifications Work

**Default Behavior**

* **All notifications are sent to administrators by default**
* Individual team members can customize their notification preferences
* Non-admin users receive notifications only for events they're specifically involved in

**Notification Events**

| Event Type         | Description                              | Default Recipients       |
| ------------------ | ---------------------------------------- | ------------------------ |
| **New Feedback**   | User submits new feedback through widget | All admins               |
| **Status Changes** | Roadmap item status updated              | All admins + subscribers |
| **New Upvotes**    | User upvotes a roadmap item              | All admins               |
| **New Comments**   | User adds comment to roadmap item        | All admins + item author |

#### Customizing Notification Preferences

Every team member can configure their individual notification preferences:

**Accessing Preferences**

1. Navigate to Settings → Notifications
2. Toggle individual notification types on/off
3. Save preferences

**Available Settings**

```markdown
☑️ New Feedback Notifications
   Notify when new feedback is submitted

☑️ Status Change Notifications  
   Notify when roadmap statuses are updated

☑️ Upvote Notifications
   Notify when items receive new upvotes

☑️ Comment Notifications
   Notify when new comments are added
```

#### Notification Content

Each notification email includes:

* **Subject Line**: Clear description of the event
* **Event Details**: Relevant information about what happened
* **Direct Links**: Quick access to the specific item or feedback
* **Context**: Author information and timestamps

#### Admin-Only Features

Administrators have additional notification capabilities:

**Test Notifications (coming soon)**

* Send test emails to verify notification setup
* Available for all notification types
* Accessible via Settings → Notifications → Test

**Notification History (coming soon)**

* View complete history of sent notifications
* Track delivery status and failures
* Monitor notification volume and patterns

**Notification Statistics (coming soon)**

* Count of notifications by type and status
* Performance metrics for email delivery
* Historical trends and patterns

#### Email Delivery

> **Reliable Delivery**: ProductLogz uses professional email services to ensure notifications reach your inbox. Check spam folders if notifications seem missing.

**Email Configuration:**

* **From Address**: `contact@alerts.productlogz.com`
* **Delivery Method**: Immediate for most events
* **Retry Logic**: Automatic retries for failed deliveries


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